How do organisations get digital transformation to stick? We've found that changing the way people give and receive feedback is key. This playbook shares our reflections on ways to build a growth mindset culture across your organisation and steps you can apply in yours.

How a simple “yes” to an intern’s suggestion transformed the way we communicate - and why giving people the freedom to try new things could spark the same kind of shift in your organisation.

Ready to make digital transformation less daunting? Discover simple, practical steps your organisation can take today to improve data management and embrace digital tools - one small win at a time.

When a youth programme struggled to attract participants, a simple shift in perspective transformed it into something young people couldn’t wait to join. This Playbook breaks down the reframing that turned disengagement into demand and unpacks how you could do the same.